Your privacy is extremely important to at Pet it Forward. Our privacy policy provides information about the personal information that Pet it Forward. collects, and the ways in which Pet it Forward uses that personal information. At Pet it Forward, our goal is to protect the privacy and security of any information provided to us.

First and foremost, Pet it Forward has never and will never sell any information collected on our site to a third party for any reason whatsoever. All of the information we collect is simply to fulfill orders and communicate with our customers. 

In conjunction with this Privacy Policy, you should also review our Terms of Use for a more complete understanding of the rules governing our Website, products and services.

Information Collected

Information we collect from or about you may vary depending on how you use the website and information you may choose to provide to us and to other sources, including, but not limited to social media.

Information You Provide to Us:

Pet it Forward collects information from you when you choose to provide it to us. This includes, but is not limited to, individually identifiable information, such as your full name, a user name and password, email address, phone number, physical address, credit card information and other billing information.

Examples of the ways in which we may collect information from you include:

  • Registration and Ordering: Before ordering or using certain features of this website, you may be required to submit your name, address, email, billing and other personal information. This particularly pertains to the ordering process whether you opt for guest checkout or to create an account on the website. 
  • Marketing Emails: We may send marketing and/or promotional emails to the email address you provide to us. You may unsubscribe at any time from receiving these marketing messages by clicking on the "Unsubscribe" link contained in any promotional email or contact us at Please note that despite unsubscribing from such newsletter and marketing communications, we may still contact you in relation to your order(s) or any issues relating any business you conduct with us.
  • Phone and Email Support: If you opt to contact us via phone and email, we may collect information to better serve you, such as your name, contact information and notations. 

Information We Automatically Collect:

We may use cookies, web beacons, pixel tags or other technologies to automatically collect information when you use our website, or interact with our emails on or from our website. Information collected may include your IP address, browser type, geolocation data, unique user ID, cell phone model, operating system and carrier, and Internet Service Provider. We also may collect information about your use of our website including, but not limited to, website visit frequency, pages viewed and duration of page visits, search queries made on the website and other website usage data. Newsletter or email data collected may include click-through, open, or forward links. If you register with or order from us, we may use cookies or other technology to monitor and maintain information about how you use our website and what you buy, in an effort to better improve the Website experience. 

  • Cookies: Certain parts of our website require the use of cookies. You may adjust your browser settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the website. 
  • Online Behavioral Advertising: We may partner with third party ad network(s) to manage our advertising on other websites. Our ad network partner(s) may use cookies and/or web beacons to collect non-personally identifiable information about your activities on our website and other websites to provide you with targeted advertising based upon your interests. 
  • Information Collected From Other Sources: We may obtain information about you from other sources, including commercially available sources, including social networks. This information may include name, demographic information, interests, and publicly-observed data, such as from social media and shopping behavior. 

How We Use This Information

We may use the information we collect from and about you for the following purposes:

  • To process and fulfill your orders and/or purchases, contact you concerning the status of an order/purchase, answer questions, respond to your inquiries or requests, or otherwise contact and communicate with you when necessary by sharing information with companies that provide services to us, such as a printer, mailing house, fulfillment company, credit card processor, email service provider or web host, among others;
  • To deliver marketing and/or order-specific information using our website, company advertisements or third-party tools;
  • To personalize and improve our services, our website, and allow you to set up a user account and profile that can be used to personalize your experience in using our services;
  • To provide you with a streamlined checkout experience;
  • To provide you with targeted offers and advertising, including on our website, via direct mail, e-mail, text message, or push notifications, and to contact you about upcoming sales, promotions, offers and product information. You may receive these offers in advertising that is directed to you via third party websites and media properties, including in social media.
  • To help us learn more about our visitors and customers, and to improve their shopping experience and our business;
  • To develop new products and services;
  • To research and address any problems with our website, business, or our products and services;
  • To protect the security or integrity of our website and our business; and
  • Otherwise, as described to you at the point of collection. 

Securing Your Data

Your shopping experience is important to us at Pet it Forward. Pet it Forward will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. Pet it Forward will store all the personal information you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology and anti-fraud protections.

Corrections/Disabling Your Account

You can access or update your personal information via our website. For any reason, you can also disable your account by contacting our customer service team at

Updating This Statement

Pet it Forward may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Links to Other Websites

We may link to or offer some of our services in connection with third party websites or applications, which may have different privacy practices. We are not responsible for the practices of such websites or applications, and we encourage you to read and fully understand their privacy policies. 

Contact Pet it Forward

If you have any questions about this privacy policy or Hendrick Boards treatment of your personal information, please contact us at 

Terms & Conditions

Please also visit our Terms & Conditions that explains other terms and conditions governing your use of this website.